Questions and answers

For same-day jobs we send the nearest available van as soon as you book. Give us the collection postcode and we'll tell you an honest collection time before you confirm anything.

Price depends on distance, van size, timing and any extras such as a tail lift, a second person or waiting time. Send a quote request or call us and we'll give you a fixed price for the job before you book.

Yes. Every delivery is signed for, and we send you the name of the person who signed and the time of delivery as soon as the job is complete.

Yes. We keep you posted by phone, text or WhatsApp, whichever you prefer. You can also message us at any time, or use the delivery update form on our contact page.

Try the van size finder on our vans page, or choose "Not sure" on the quote form and tell us what you're sending. We'll match the right vehicle so you don't pay for space you don't need.

Our vans carry goods in transit and public liability insurance. If you're sending something of high value, tell us the value when you book so we can confirm the cover before collection.

We don't carry dangerous goods that need ADR, live animals, or anything illegal. If you're unsure about your load, ask us before you book.

Yes. We collect and deliver across England, Scotland and Wales every day, and cover Northern Ireland and the Scottish islands by ferry. Remote addresses can take longer, and we'll give you the timings up front.

Yes. Tick "more than one drop" on the quote form and list the addresses, or ask us about a multi-drop run.

Yes. We take subcontract work through Courier Exchange and directly. If you need a load covered, a backload or regular overflow help, get in touch through our business and trade page.

Yes. We run daily, weekly and on-call work for businesses. Tell us your routes, volumes and timings and we'll come back to you with a rate.

We confirm payment terms when we quote. Regular customers can open a business account and be invoiced.